Privacy Policy
At The Wild Oven, we take your privacy seriously. This policy explains what personal data we collect, how we use it, and the rights you have under UK data protection law (UK GDPR and the Data Protection Act 2018).
What We Collect
We collect personal data when you:
Complete our contact form or make an enquiry
Sign up for a newsletter, event, or promotion
Interact with our website, marketing emails, or social media
Communicate with us directly by email, phone, or in person
The information we collect may include your name, email address, phone number, and any other details you choose to provide.
How We Use Your Data
We use your data to:
Respond to your enquiries and provide our services
Send relevant updates, news, or offers (if you’ve opted in)
Improve our website, communications, and customer experience
Comply with any legal obligations
We’ll only process your data when we have a lawful basis for doing so — usually consent, legitimate interest, or to fulfil a contract.
We promise to treat your data with care and will never sell your personal information to third parties.
HubSpot and Website Tracking
We use HubSpot to help us understand how visitors use our website and to manage enquiries and marketing communications. HubSpot may use cookies and similar technologies to track your website activity and email engagement. This helps us improve our services and tailor communications.
HubSpot acts as our data processor and may store data on secure servers outside the UK/EEA under approved safeguards (Standard Contractual Clauses).
You can read more about HubSpot’s privacy practices here: https://legal.hubspot.com/privacy-policy
Cookies
Cookies are small text files stored on your device to make websites work and to collect information about usage.
We use cookies to:
Keep our site working smoothly
Measure performance and improve functionality
Understand how visitors use our site through tools like HubSpot
You can control or delete cookies at any time through your browser settings.
Our Cookie Policy explains the types of cookies we use and how to update your preferences.
Data Storage and Retention
Your data is stored securely in password-protected systems.
We keep personal information only as long as necessary to fulfil the purpose it was collected for — typically:
Enquiry data: up to 12 months
Customer and supplier data: for the duration of our working relationship and relevant legal retention periods
Marketing data: until you unsubscribe or withdraw consent
Your Rights
You have the right to:
Access the data we hold about you
Request correction or deletion
Withdraw consent at any time
Object to certain types of processing
Request data portability
To exercise your rights, contact us using the details below.
Contact Us
The Wild Oven Ltd
Billesley Manor Farm, Billesley, Alcester, Warwickshire, B49 6NE
📧 hello@thewildoven.co.uk
Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
Accessibility
We’re committed to providing a website that’s easy to use and accessible to all. If you experience any difficulty accessing information on our site, please get in touch.
Copyright and Disclaimer
All content on this site is copyright © The Wild Oven Ltd unless otherwise stated.
While we aim to ensure information is accurate and up to date, The Wild Oven Ltd provides all materials “as is” and accepts no responsibility for any third-party websites linked from this site.
