Christmas Feast Nights: Terms and Conditions

Terms and Conditions

Please read the following Terms and Conditions carefully. No booking will be considered confirmed until we have received a signed copy of these Terms and Conditions and The Venue Guide lines to form part of the Contract along with the Payment.

Precise details of your requirements and final numbers must be given 14 days before the function. This number will form the basis on which the minimum charges will be calculated. Extra numbers will be charged at a pro rata basis. Due to food ordering, preparation schedules and securing staffing for events we are not able to accept any amendments to your order and arrangements within 14 days of your event date.

The event will be payable in full, on receipt of invoice. Payments can be made via BACS. Late payment will incur a 10% increase. Failure to pay full outstanding balances by 7 days ahead of the event will result in the arrangement being cancelled and the loss of any payments made by you to date.

The Wild Oven Ltd, The Watering Hole Ltd. & Norton Grounds, will not be liable for any loss or damage to the property of the client or their guests. No liability can be taken by The Wild Oven Ltd, The Watering Hole Ltd. & Norton Grounds for injury or damage to the property of the client or their guests caused by goods and equipment on site, unless the client is able to provide irrefutable evidence that the injury or damage was a direct result of negligence on the behalf of The Wild Oven Ltd. The Watering Hole Ltd. & Norton Grounds.

Loss, breakage or damage, not attributable to The Wild Oven, The Watering Hole Ltd. & Norton Grounds, to equipment owned by The Wild Oven, The Watering Hole Ltd. & Norton Grounds will be charged at current purchase cost price. In addition to the obligation to pay the replacement cost for any loss or damage you are liable to a genuine pre-estimate loss of profit that would have applied should the equipment have remained in full working order until it is replaced or fixed. 

The liability of The Wild Oven, The Watering Hole & Norton Grounds for any claims made by the client will not exceed the contract charge and does not extend to any consequential or financial loss caused by late or non-delivery, unsuitability, breakdown or lawful repossession.

With regard to allergens The Wild Oven Ltd, will endeavour to provide for, where required specialist dietary requirements and due care is taken to avoid cross contamination of allergens. However, The Wild Oven Ltd, cannot guarantee that all traces will have been eliminated. Furthermore, The Wild Oven Ltd, cannot be held be liable for any allergic reactions suffered by those whose allergies were not highlighted in writing by 4 weeks prior to the event.

You must comply with and use your reasonable endeavours to ensure that your guests comply with all of our instructions intended to ensure the safety of property and/or people at the venue.

You are responsible for the conduct of your guests at the Event and agree to indemnify us from any claims arising from the conduct of any of your guests at the Event.

Onsite planning and Event Management is included in the quoted price by an experienced Event Manager. However, should the Event Manager be asked to support with duties outside of their remit, or work excessive hours, additional charges may be incurred.

Security will be supplied on the day of the event and arranged by the Event Manager for a minimum of 6 hours.

You are responsible for the conduct of your guests at the Event and agree to indemnify us from any claims arising from the conduct of any of your guests at the Event.

Please be aware that no other drink is allowed to be on site where the license is in effect (unless pre-authorised). 

If the bar shuts on the day due to aggressive/abusive guests, then all payments are non-refundable and the bar will close immediately until any issues are resolved. 

Anyone under 18 will not be served alcohol.

We reserve the right to stop any activity which we reasonably believe is likely to cause damage to the interior or exterior of the Venue or to risk the safety of people at the Venue, and we will not tolerate any abusive behaviour by guests to any other guests or members of staff. We reserve the right to remove any persons acting inappropriately from the Event.

You must disclose the range of people for whom invitations or tickets will be given or sold and, if tickets are to be sold for an Event, the specific means by which this will be done. Under no circumstances may tickets be sold or distributed to the General Public without our prior approval.

The maximum number of guests is 80 people for Norton Grounds due to Health & Safety regulations of the venue.

Cancellations received after booking will result in the following charges:

Any cancellation after the confirmation of the booking, will result in a charge of £50 per head.

In the event of bad weather conditions, we will postpone the feasting night and set an alternative date. 

Any change in VAT legislation will be passed on to you, whether the change is an increase or a decrease.